Terms of Service

1. About Acedra

Acedra helps you turn material you provide into study resources, practice activities and guided learning. Acedra is currently available in preproduction for testing and improvement. Features and limits may change during this stage. Keep a copy of important original material.

The service is operated by Puzzio LLC, 1209 Mountain Road Pl NE Ste N, New Mexico 87110, United States. For questions about the service or these terms, contact support@acedra.ai.

2. Your account

Provide accurate account information and protect your sign-in credentials. Do not share another person’s account or use Acedra to impersonate someone. Tell support if you believe your account has been compromised.

You may use Acedra on your own if you are at least 18 and have legal capacity to agree to these terms where you live. Otherwise, use Acedra only with the permission and involvement of a parent or legal guardian who agrees to these terms. Any additional age restrictions required by applicable law still apply. Email confirmation or Google sign-in may be required to access your workspace.

3. Your study material

You retain your rights in the documents, text, recordings and other material you submit. Submit only content you own or are authorised to use, and obtain any necessary permission before recording or uploading another person’s information.

You give Acedra the permission needed to store, process, transcribe and transform your submitted material to provide the learning features you request, including processing by the service providers described in our Privacy Policy. This permission does not transfer ownership of your originals or give Acedra a general right to sell them.

Respect the rights of authors, teachers and other people. Do not upload material merely because it is accessible online if you do not have the rights or permission needed for your intended use.

4. AI learning features

Generated explanations, questions, answers, feedback and audio can contain errors or omit important context. Check them against the source, particularly before relying on a factual claim, formula or answer.

Acedra supports learning. Its output is not an official qualification, a guaranteed grade or a substitute for a teacher or qualified professional. Follow your school’s or institution’s rules on assessment and AI use.

5. Acceptable use

Do not use Acedra for unlawful activity, harassment, infringement, malicious uploads, unauthorised access or attempts to bypass security and usage limits. Do not disrupt the service or access another user’s private material. We may restrict content or access where reasonably necessary to address misuse, protect users or comply with law.

6. Availability and paid offers

We aim to provide a useful and reliable service, but processing time and availability can vary. Maintenance, provider outages, source quality and technical limits may affect results. Preproduction features may be modified or withdrawn.

Any price, allowance, billing and renewal conditions for a paid offer must be presented before you commit to it. Creating an account or accepting these terms does not by itself authorise a payment or enrol you in a paid subscription. Applicable consumer rights remain unaffected.

7. Privacy

See our Privacy Policy for information about account data, submitted sources, providers, retention and your choices. Acknowledging that policy is not blanket consent to marketing, optional tracking or unrelated uses of your data. Any separate consent that is required must be requested separately.

8. Ending your use

You can stop using Acedra at any time. To request deletion of your account or saved information, contact support@acedra.ai from the address associated with your account. We may verify account ownership. Removing Acedra from your Google connections does not itself delete your Acedra account.

We may suspend access where reasonably necessary for security, legal obligations or a serious breach of these terms. Where practicable, we will explain the reason and provide a way to contact support. Save any material you need before requesting account deletion.

9. Responsibility and your rights

You are responsible for the material you submit and how you use the service and generated output. We remain responsible for obligations imposed on us by applicable law. Nothing in these terms excludes liability that cannot lawfully be excluded or removes mandatory consumer or data protection rights.

These terms are governed by the laws of New Mexico, United States, subject to any mandatory protections that apply where you live. If a problem arises, contact support so we can investigate. These terms do not require you to waive access to courts or statutory complaint procedures available to you.

10. Updates and contact

The date and version above identify this text. We may update it as the service develops. Material changes will be communicated through the service or account email, and renewed acceptance will be requested where required. Acceptance records identify the version presented and the time and method of acceptance.

Service and legal contact: support@acedra.ai. General enquiries: contact@acedra.ai.